Cookie Policy

A cookie is a small text file that’s stored on your computer by a website to remember certain information. Cookies can be used for many purposes, and are essential to the way the website works. We use them to personalise your experience on our site and to allow you to make purchases. Cookies don’t store your payment information or personal details.

There are two main types of cookies:

‘Session’ cookies are removed from your computer when you close your browser.

‘Persistent’ cookies stay on your computer for a little while longer, until they expire after a fixed time. These are used to store information between your browsing sessions, such as your preferred settings on a website or the items that you added to your basket on your last visit.

Some cookies are necessary to carry out actions that you’ve specifically asked the site to do, such as adding items to your basket and checking out. Without these cookies, the checkout process won’t work and you wouldn’t be able to buy anything. For this reason, we are able to use these cookies without explicitly asking your permission. These are session cookies, and are removed when you leave the site or close your browser.

If you wish to disable cookies when browsing our site, you’ll need to turn them off according to your relevant browser.

When we do use cookies, we do so for the following purposes:

• To remember your language and country preferences on the site

• To remember what you put in your visit on your last visit, so that we can keep your basket contents for you if you didn’t already buy them

• To track customer behaviour such as the pages visited on your way through the site, and the rate of basket abandonment. This helps us to improve the site and your browsing experience. This tracking information isn’t linked to any of your personal details and doesn’t allow us to identify you as an individual.

Our site also uses some third-party tools such as affiliate marketing, and recommendations and review services. These third-parties may also place cookies on the site.

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.